1 hour ticket response
We are specialized in giving a swift and appropriate response to every helpdesk ticket submitted by a client. Our expert help desk staff representatives will examine your situation and will think of the most efficient option. We offer a 1–hour response time guarantee for all technical support tickets. In fact, our average client support ticket response time has proven to be 20 minutes.
An Exceptional Help Desk Service
Each member of our support staff has lots of years of experience in the Linux shared website hosting packages industry and the vast majority of them have been with us for at least 5 years. They are all ready to answer all your inquiries in the most competent way possible.
An Intuitive Help Center Section
To help you get a quick hint on how you can use a particular feature, we have incorporated a really user–friendly Help Center section in our Web Hosting Control Panel. You can browse through an immense collection of web hosting account administration articles and website administration articles, check out the F.A.Q. library or watch our how–to video tutorials.
