Customer Support Channels
A 1–hour Response Guarantee
Providing high quality support on–time is our high priority, so we support each Linux shared website hosting packages plan with a one hour ticket reply warranty. Once you submit a ticket or post a message, our user help and support team will try their best to deliver the most satisfactory solution to your issue and to supply you with guidance in a timely fashion.
A Top–quality Support Service
Our support service is provided by a crew of capable employees who’re ready to react to your issue in a timely manner. You could communicate with the support staff by launching a help support ticket from your Web Hosting Control Panel or by posting us an email. On working days, you may as well call us on the telephone or make use of the live chat service.
An Intuitive Help Section
Should you need guidance while working within the Control Panel, you are able to always select the Help button and pick your issue in the group of posts that will show up. We have as well turned almost all of the articles into instructional videos. The list of movies will load if you select the Videos press button available in the top right angle.