Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help section integrated into AdlerSys - Serious Hosting’s Web Hosting Control Panel offers a collection of help articles and commonly asked questions. Aimed toward solving any common issue that you could run into, they are written by our support team of qualified technicians.

  • Top quality support service

  • How–To Video Clips

  • If you would like to watch how a task is done or how a problem is taken care of, instead of just reading about it, then take a look at our selection of how–to video tutorials. They cover lots of different topics and will help you quickly find your way around our Web Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock customer care service and a one–hour ticket response guarantee. Our well–trained customer service technicians will be online for you night and day to reply to your queries and to remedy any issue that you could possibly face. Just submit a technical support request from the Help section and we’ll reply instantaneously.