A 99.9% Server Uptime
Our shared website hosting system is based on a reliable, top–hole hardware configuration and a significantly tweaked Linux distribution. This is why, regardless of what your website is, or how many website visitors you have, or even in case there’s a DDoS attack, our hosting servers will stay up and your web sites will stay visible online.
Our Linux shared website hosting packages packages include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also built our very own internal network in each one of our datacenters. Everything is based on world–class hardware elements made by Juniper. On top of that, on each single router, we have installed a firewall with an advanced set of rules in an effort to sieve all suspicious requests.
Thus, in all our datacenter facilities – in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe as well as in our datacenter in AU, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting packages in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your hard–earned money at stake, you can’t feel really safe. For this reason, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel pleased with our web hosting service or if you have to get a more powerful web hosting solution, like a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – we will give you your money back in full, with no obscure fees or return charges.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive a response, you’re probably aware of how maddening this can be, particularly if your web site is at stake. That is why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be right here for you and they’ll get back to you within one hour. And the best thing is that their average response time is under 20 minutes!