Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What services precisely can VPS and dedicated server users take advantage of?
One of the common reasons to get a server of your own is that you shall have complete control over the software environment and you could install anything you'd like. This will enable you to run programs that need specific software to be present on the machine, which isn't possible with a shared Internet hosting server in which you are able to install software just within the account, but not on a root level. In case you aren't very familiar with this kind of matters, nonetheless, you could face problems due to the fact that managing a hosting server of your own differs from managing a regular shared website hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, hence our administrators can handle a variety of tasks which should be done or can resolve a variety of problems that you could come across.
Installation and Troubleshooting in VPS Web Hosting
The upgrade can be obtained for any one of the virtual private server
solutions no matter the Operating System and CP that you've picked or the task that you need to be executed as our administrators will aid you with anything related to the software on the hosting server. This includes, but is not limited to, installing third-party programs, setting up hosting server options, troubleshooting scripts if they do not function efficiently, and so forth. The upgrade features 60 minutes of work and if a particular task requires less time, the remaining minutes shall be available for the future and will be listed in the VPS billing CP. You can use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which provides 30 minutes of custom work on your server. In this way, you can work on your web sites without having to worry that you won't be able to use some program or losing time on technological issues.
Installation and Troubleshooting in Dedicated Servers Hosting
You can add the upgrade to any of the Linux dedicated servers hosting packages
we offer at any time that you need it. In case you need any custom work from our administrators as soon as your hosting server is ready, you could acquire the upgrade during the hosting server signup procedure, or if you need something to be performed later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with one hour of work from our admins on your hosting server, so in case you face any issues to install a third-party piece of software or some application gives errors and does not work the way it is supposed to, our experts shall aid you in a very timely manner. If a task takes less than an hour, the rest of the time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is ideal in case you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it provides.