If you’ve never had a hosting account or you are changing companies and the new one uses an account administration console that you haven’t seen before, you may become bewildered about how to execute a specific operation in your account or on your personal computer. That is why, some web hosting providers have set up a knowledge base, which recounts the most common inquiries and difficulties pertaining to the specific platform they use, instead of including only general facts. Such a knowledge base will allow you to find the needed info swiftly and easily, so you will not need to devote loads of time and effort to issues that may require something as elementary as clicking a button or ticking off a checkbox. Thus, not only can you get things done, but you can also acquaint yourself with plenty of new and interesting facts, both about the way you can administer your account and about the way the web hosting service functions in general.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting packages come with an elaborate knowledge base where you can find information on all the predicaments that you may possibly experience and their resolutions. You can find out how to create and administer a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but nevertheless you’re unable to send emails, for instance. We have tried our utmost best to be as thorough as possible and to encompass all the available options so as to help you save time and energy and to offer you different solutions for every single issue. The knowledge base comprises informative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in each section of the Control Panel, while if you’d like to browse the entire collection of articles, you can go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers come bundled with a comprehensive online article library where you can find any information that you may need about our web hosting services or about the Hepsia Control Panel that we are using. We have created it on the basis of the feedback that we’ve assembled from our customers over the years and, as a consequence, our articles touch on specific problems that you could come across and propose the very best way to resolve them, for instance receiving an HTTP 500 error message or not being able to send emails from your desktop PC even though you have the correct SMTP server settings. The articles are available in every Control Panel section and you can browse them whenever you wish. They can help you improve your knowledge not only about our services, but also about the hosting field as a whole, as they include elaborate guidelines and general info such as what file permissions or cron jobs are.